Abbey National plc is a member of the
Financial Ombudsman Service. You can contact them direct:
Financial Ombudsman Service, South Quay Plaza, 183 Marsh
Wall, London E14 9SR. Telephone 0845 080 1800. Fax 0207
964 1001.
Abbey National plc complies with the
Banking Code. A copy of the code is available at the British
Bankers Association web site: www.bba.org.uk