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Technical help

Abbey for Intermediaries is constantly improving the quality of the service it provides over the Internet. From time to time this requires customers to upgrade to a suitable browser or amend PC or Mac settings in order to enjoy all the benefits and new services that Abbey for Intermediaries provide on the Internet. This web site is best viewed using one of the web browsers below. If you do not have one of these browsers installed on your computer, click on one of the links below to download one.

Browser
Platform
Download from:
Internet Explorer 6.0
Windows
Download from the Microsoft web site
Internet Explorer 5.1
Macintosh
Download from the Microsoft web site

If you have any technical problems downloading a browser, we recommend you contact either your Internet Service Provider or Microsoft.

For more details on how to get the best from the Abbey for Intermediaries web site, please see the information below.

PC Requirements

To use the site you must have a computer with the following minimum requirements:

  • Windows 95, Windows 98, Windows 2000 or Windows NT4 operating system or above


  • Pentium (or equivalent) 133 Mhz processor (200 Mhz processor and above is recommended)


  • 32 Mb memory


  • 2 Mb graphics card

One of the following web browsers:

  • Microsoft Internet Explorer 6.0


  • Microsoft Internet Explorer 5.5 service pack 2


  • Microsoft Internet Explorer 5.01 service pack 2


  • Netscape 7.0

Mac Requirements

To use the site, you must have a Mac with the following minimum requirements:

  • Mac OS 9


  • 350 Mhz Processor


  • 32 Mb memory


  • 2 Mb graphics card

One of the following web browsers:

  • Internet Explorer 5.1


  • Netscape 6.2

Other Browsers

The Abbey for Intermediaries site is optimised for use with Internet Explorer and may not display correctly in other browsers.

Screen Resolution

The Abbey for Intermediaries site is best viewed at a resolution of 1024x768 pixels. In order to change the screen resolution on a PC, go to START>SETTINGS>CONTROL PANEL>DISPLAY>SETTINGS and change the screen area to 1024x768 pixels. On a Mac, go to APPLE MENU>CONTROL PANEL>MONITORS in order to change the screen resolution.

Colour

The Abbey for Intermediaries site is best viewed at a colour-depth of greater than 256 colours (16bit). In order to change the screen colour settings on a PC, go to START>SETTINGS>CONTROL PANEL>DISPLAY>SETTINGS and change the colour palette so that it is greater than 16 bit. On a Mac, go to APPLE MENU> CONTROL PANEL>MONITORS to change the colour settings.

Partially-Sighted Customers

Abbey for Intermediaries has improved the accessibility of its web site for blind and partially sighted customers. We have done this through consultation with the RNIB and by following as far as possible, the guidelines established by the official Web Accessibility Initiative (WAI).

 

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Abbey for Intermediaries
 
 
     
Abbey for Intermediaries is a brand and is not a regulated company or a product provider. This web site is for intermediaries only. We offer information and access to the products and services provided by Abbey.